COMPENSATION: $50,000 to $80,000 annually, top technicians earning higher!   Life at Thompson & Thompson Service Group: Thompson & Thompson Service Group is seeking a skilled and experienced Residential HVAC Maintenance Technician to join our team. The ideal candidate will have a strong background in HVAC maintenance, with the ability to diagnose and repair a variety of residential heating and cooling systems. This position offers the opportunity to work independently while providing exceptional service to our valued customers.   What do we offer you?  - Weekly pay | Uncapped earning potential! - New take-home service vehicles, fully stocked, company issued phones and tablet! - Dispatch from HOME – DAILY! - Plenty of advancement opportunities - Health, Dental and Vision Insurance - Paid Life Insurance  - 401k plus a company match - Paid vacation, company paid holidays and paid birthdays as well as paid parental leave - Employee referral bonuses - Continued training and development What will your job look like? We are looking for highly technical HVAC Maintenance Technicians with residential experience that can promptly and effectively troubleshoot, diagnose and maintain air conditioning and heating units. - Clean, adjust and repair HVAC systems – air handling units, ductwork, vents, condensation drainage. - Maintenance of HVAC systems. - Troubleshoot HVAC systems and equipment to diagnose. - Perform emergency repairs promptly and efficiently. - Ensure compliance with appliance standards and with the Occupational Health and Safety Act. - Track repairs and work completed in trade software, Service Titan. - Engage with customer/client to inform them of issue, solution and outcome; recommend products and services for optimal system performance.   What do you need? - Minimum 1 year of experience with preventative maintenance of RESIDENTIAL HVAC equipment, including heat pumps, gas furnaces, air conditioning units, etc. - MUST HAVE EPA Universal or EPA Type II certification. - Must have strong customer service and interpersonal communication skills. - Must be knowledgeable and skilled in the safe use and maintenance of required tools. - Must have, and maintain, a valid U.S. driver’s license. - Thompson & Thompson Service Group may conduct a preemployment background check and drug test, subject to applicable law.

COMPENSATION: $65,000-$150,000 annually!   Thompson & Thompson Service Group: Thompson and Thompson Service Group is seeking a skilled Excavation Lead to join our Plumbing Department. The Excavation Lead will play a pivotal role in excavation projects related to plumbing installations, repairs, and maintenance. This individual will be responsible for coordinating excavation tasks, ensuring adherence to safety protocols, and maintaining high-quality standards.   What do we offer you?  - Weekly pay | Uncapped earning potential! - New take-home service vehicles, fully stocked, company issued phones and tablet! - Plenty of advancement opportunities - Health, Dental and Vision Insurance - Paid Life Insurance  - 401k plus a company match - Paid vacation, company paid holidays and paid birthdays as well as paid parental leave - Employee referral bonuses - Continued training and development What will your job look like? - Lead excavation projects from start to finish - Conduct excavations for plumbing installations, repairs, and replacements as per project requirements - Ensure strict adherence to safety protocols and regulations on all excavation sites to mitigate risks and promote a safe working environment - Maintain high-quality standards in excavation work, ensuring accuracy, efficiency, and compliance with industry standards - Oversee the maintenance and proper usage of excavation equipment, ensuring functionality and safety at all times - Effectively communicate with team members and managers to coordinate activities and address any concerns or issues - Identify and resolve any challenges or obstacles encountered during excavation projects, employing creative solutions to ensure success What do you need? - Minimum of 3 years of experience in excavation work, including plumbing, digging with equipment and proper backfill – Lining experience a plus! - Must have, and maintain, a valid U.S. Driver’s license - Proficient in operating excavation equipment and machinery, with a solid understanding of excavation techniques and best practices - Demonstrated commitment to safety, with knowledge of excavation safety regulations and protocols - Excellent verbal and written communication skills, with the ability to effectively communicate with team members and managers - Strong problem-solving abilities, with the capacity to identify issues, evaluate options, and implement effective solutions - Any relevant certifications/licenses for excavation work - Thompson & Thompson may conduct a preemployment background check and drug test, subject to applicable law.

Thompson & Thompson Service Group is looking for Customer Service Representatives!   Can you enjoy being in a remote small business environment, while also having the tools and resources of a network of companies and professionals with decades of success? Can you be in a recession resistant, truly essential business and use your excellent customer service skills to help provide top notch customer experience?    Yes, you can.       About the position:   You will be responsible for quickly answering inbound calls from existing and potentially new customers.  You will use your experience and training to ensure that these customers are set up with appointments with the right technician at the right time for the customer and the business thru high quality interactions.  You will use your empathy skills to show our customers how important their issue is to our team and resolve their concerns.  You will also be responsible for educating customers on what to expect from our services and offerings such as membership plans.    In addition to inbound calls, you will also be responsible for making outbound calls to existing customers.  These interactions will ensure our customers are well informed of opportunities going on within the company such as:  upcoming appointments and deals, as well as setting up new appointments for customers with membership plans, etc.      Our team will train you on business knowledge, processes, and suggested verbiage to ensure you are successful.  You’ll be responsible for customer service metrics such as quality interactions, booking appointments, and setting up new membership plans. Your team leader will provide coaching and training to ensure you have all the tools you need to be a top-notch teammate!      That is a lot! So, to do all of this, you bring a balance of experience with providing great customer service along with a competitive spirit to drive the business forward with new bookings and memberships.  You enjoy solving problems and conveying your willingness to assist over the phone.       Interested?  This role will be filled soon, so read on and if you qualify and have passion to excel – let us know!      Responsibilities:  - Take inbound calls from new and existing customers to answer questions and resolve issues.  - Make outbound calls as needed to ensure the technician’s schedules are full.  - Book appointments for the right tech at the right time for the customer and the company, overcoming objections as needed.  - Provide a great phone experience during customer interactions  - Resolve and de-escalate customer concerns   - Educate customers on the value of membership plans and assist them in signing up  - Achievement of monthly customer service key performance indicators.      Qualifications:  - Job location: Remote - High school diploma or equivalent  - 2 years of customer service experience, call center experience preferred   - Strong communication skills, both written and verbal   - Demonstrated de-escalation, overcoming objections, and multitasking skills  - Ability to work well individually and in group settings     Additional: - Weekly bonus payouts for hitting key performance goals  - Potential to be converted to full time based on performance - Paid training

COMPENSATION: $60,000-$140,000 annually, top technicians earning higher!   What do we offer you? - Weekly pay | Uncapped earning potential - New take-home service vehicles, fully stocked, company issued phones and tablets  - Paid vacation, company paid holidays and paid birthdays as well as paid parental leave  - Health, Dental and Vision Insurance  - Paid Life Insurance - 401k + a company match  - Continues training and development - Employee referral bonuses   What will your job look like? - Clean, adjust and repair HVAC systems – air handling units, duct work, vents, condensation drainage. - Troubleshoot HVAC systems and equipment to diagnose. - Perform emergency repairs promptly and efficiently. - Ensure compliance with appliance standards and with Occupational Health and Safety Act - Track repairs and work completed in trade software, Service Titan. - Engage with customer/client to inform them of issue, solution and outcome; recommend products and services for optimal system performance.   What do you need? - Must have 3+ years’ experience as an HVAC Service Technician. - Must have EPA Universal or EPA Type II certification. NATE certification is a plus! - Must know local HVAC codes and be able to apply them in a practical manner on each job. - Must have and maintain a valid driver’s license. - Must be able to lift up to 75 pounds. - Thompson & Thompson may conduct a preemployment background check and drug test, subject to applicable law.   Life at Thompson & Thompson Service Group:    Are you looking to TradeUP to a better opportunity? Do you want a great work-life balance? Do you want to work for a company that appreciates you? Are you an Electrician? Look no further and apply today!  Thompson & Thompson Service Group is the market leader in Plumbing, Electrical and HVAC. We are seeking experienced Residential Electricians to join our rapidly growing team.    Come work with us and not for us. Only motivated people should apply!  

***$2,000 SIGN ON BONUS***! Compensation: $85,000-$135,000 annually, top technicians earn higher!     What do we offer you?  - Weekly pay | Uncapped earning potential! - New take-home service vehicles, fully stocked, company issued phones and tablet! - Health, Dental and Vision Insurance, Paid Life Insurance  - 401k plus a company match - Paid vacation, company paid holidays, paid birthdays and parental leave - Employee referral bonuses - Plenty of advancement opportunities - Continued training and development  What will your job look like?  - Troubleshoot and diagnose existing plumbing issues in residential homes. - Installing, maintaining, and repairing plumbing systems and fixtures which will include toilet replacements, faucets replacements, water heater replacements, soldering, and common plumbing repairs - as well as sewer and drain cleaning. - Inspecting and testing plumbing systems for safety, functionality, water quality, and code compliance in residential homes. - Handling customer queries, troubleshooting/resolving plumbing problems, responding to call-outs, and preparing cost estimates. - Serve customers by analyzing work orders, following daily travel schedules, listening to customers, performing designated work and proactively solving problems. - Document plumbing work performed and provide guidance to assistants or apprentices. - Maintain professional conduct and appearance in all working conditions.  What do you need?  - Minimum 2 years of experience as a Service Plumber. - Must have and maintain a valid driver’s license. - Thompson & Thompson may conduct a preemployment background check and drug test, subject to applicable law. - Good work ethic and willingness to learn new methods. - Physical dexterity. - Strong customer service skills.   Life at Thompson & Thompson Service Group:   Are you looking to TradeUP to a better opportunity? Do you want a great work-life balance? Do you want to work for a company that appreciates you? Are you a plumber? Look no further and apply today!  Thompson & Thompson Service Group is the market leader in Plumbing, Electrical and HVAC. We are seeking experienced Plumbers to join our rapidly growing team.      Come work with us and not for us. Only motivated people should apply!  

Thompson & Thompson Service Group:    Thompson & Thompson Service Group is the market leader in Plumbing, Electrical and HVAC. We are seeking a self-motivated individual to join our growing and dedicated Plumbing team as a Plumbing Manager!   Step into a pivotal leadership role with our dynamic team as a Plumbing Manager for Thompson & Thompson Service Group. This exciting opportunity is perfect for a plumbing expert with a flair for management and a passion for driving sales. You will be at the helm of our operations, ensuring we deliver exceptional and efficient services that delight our customers. With your industry knowledge, you'll lead a team of professional service plumbers, manage resources, and propel our success. If you're a proactive problem solver with a proven track record in service management, we want to hear from you. Join us and elevate your career while steering our plumbing services to new heights!     What do we offer you?  - Plenty of advancement opportunities - Weekly pay - Health, Dental and Vision Insurance - Paid Life Insurance  - 401k plus a company match - Paid vacation, company paid holidays and paid birthdays as well as paid parental leave - New take-home service vehicles, fully stocked, company issued phones and tablets - Employee referral bonuses - Continued training and development   What will your job look like? - Supervise all Plumbing activities. - Hire, Train, and Lead Plumbing Team Members - Cultivate a dynamic, ethical Sales Culture that is hyper focused on delivering value to customers - Manage a P&L; responsible for department hitting revenue and gross operating profit budget targets - Conduct regular individual and departmental coaching and Performance Reviews - Oversee department dispatchers and ensure right techs get sent to right calls - Create technician work schedule - Review and approve department payroll - Handle all Customer related Requests, Concerns, etc. - Create, Establish and Maintain a positive Work Environment - Hold team accountable to company policies and procedures.   What do you need? - At least 5 years of Plumbing experience, 2 years minimum managing a plumbing team - Exceptional customer service skills - Ability to analyze data for trends, devise creative solutions, exercise independent judgment, and make appropriate decisions that impact outcomes - Keen ability to work accurately, efficiently, and manage multiple tasks - Proven ability to gain the buy-in of teams to company values, safety procedures, and overall policies - Must be familiar with using technology systems in an office environment. - Excellent oral and written communication, interpersonal, and presentation skills.   COMPENSATION: $95,000-125,000 annually  

Life at Thompson & Thompson Service Group:  Are you looking to TradeUP to a better opportunity? Do you want a great work-life balance? Do you want to work for a company that appreciates you? Look no further and apply today! Enjoy a fast-paced environment and be an influential part of our team! Thompson & Thompson Service Group is the market leader in Plumbing, Electrical and HVAC. We are seeking a self-motivated individual to join our growing and dedicated HVAC team!   What do we offer you?  - Plenty of advancement opportunities  - Weekly pay  - Health, Dental and Vision Insurance  - Paid Life Insurance   - 401k plus a company match  - Paid vacation, company paid holidays and paid birthdays as well as paid parental leave  - New take-home service vehicles, fully stocked, company issued phones and tablets  - Uncapped earning potential!  - Employee referral bonuses  - Continued training and development    What will your job look like? We are looking for self-motivated individuals with a positive attitude to join our growing and dedicated HVAC team to help deliver great service to customers. - Serve customers by analyzing work orders, following daily travel schedules, listening to customer concerns, performing designated work, and proactively solving problems. - Cooperate with other departments to continually improve the process and flow of information. - For each installation job, request necessary parts & equipment needed in advance and verify truck is loaded properly with all materials needed to complete it. - Provide guidance to assistants or apprentices and share knowledge. - Keep personal tools and equipment operable and up to date. - Maintain current knowledge of HVAC codes and standards. - Drive a company truck and ensure that it is properly maintained.   What do you need? - At least three years of residential HVAC installation experience and knowledge. - Must have and maintain a valid driver’s license. - Strong customer service skills and mechanical aptitude. - Ability to exercise independent judgment and make appropriate decisions. - Ability to organize and manage multiple tasks. - Ability to work synergistically with crew partner(s), also independently and accurately. - Thompson & Thompson may conduct a preemployment background check and drug test, subject to applicable law.   COMPENSATION: $75,000-125,000 annually, top technicians earning higher!   Come work with us and not for us. Only motivated people should apply!

NOW OFFERING A $2,000 SIGN ON BONUS!   Life at Thompson & Thompson Service Group:    Are you looking to TradeUP to a better opportunity? Do you want a great work-life balance? Do you want to work for a company that appreciates you? Are you an Electrician? Look no further and apply today!  Thompson & Thompson Service Group is the market leader in Plumbing, Electrical and HVAC. We are seeking experienced Residential Electricians to join our rapidly growing team.     What do we offer you?  - Plenty of advancement opportunities  - Weekly pay  - Health, Dental and Vision Insurance  - Paid Life Insurance   - 401k plus a company match  - Paid vacation, company paid holidays and paid birthdays as well as paid parental leave  - New take-home service vehicles, fully stocked, company issued phones and tablets  - Uncapped earning potential!  - Employee referral bonuses  - Continued training and development    What will your job look like? - Diagnose and repair residential electrical systems and lead customers to informed and confident buying decisions. - Install, maintain, and repair electrical control, wiring and lighting systems. - Perform general electrical maintenance and read technical diagrams and blueprints. - Inspect, diagnose and replace equipment, electrical wiring, or fixtures. - Inspect and perform corrective maintenance on circuit breakers and transformers. - Follow national electrical code, and state and local building regulations. - Track repairs and work completed in trade software, Service Titan. - Engage with customers/clients to inform them of issues, solutions and outcomes; recommend products and services for optimal system performance. What do you need? - 2+ years of Electrical Service experience. - Good work ethic and willingness to learn new methods. - Physical dexterity. - Strong customer service skills. - Must have and maintain a valid driver’s license. - Thompson & Thompson may conduct a preemployment background check and drug test, subject to applicable law.       Compensation: $75,000-125,000 annually, top technicians earn higher!    Come work with us and not for us. Only motivated people should apply!